ZiGGY Privacy Policy



Information We Collect

A. Information You Provide to Us

Registration Information: When you sign up for a ZiGGY account, you give us your name, email address, and phone number. You also provide us with information about your credentials, your drivers licenses, etc.

User Profile Information: When you join ZiGGY, certain information that you provide is automatically included in your User Profile.

Payment Method: When you add a credit card or payment method to your ZiGGY account, a third party that handles payments for us will receive your card information. To keep your financial data secure, we do not store full credit card information on our servers.

Communications: If you contact us directly, we may receive additional information about you which you have provided.

Payment Information: To make sure Individuals get paid, we keep information about Individuals’ bank routing numbers, GST/ HST registration numbers, and any other payment information provided by Individuals.

B. Information We Collect When You Use the ZiGGY Platform

Location Information: If you enable the ZiGGY app to track your arrival at a job, then ZiGGY shall receive your location information through data such as GPS, IP address, and Wi-Fi. This information will only be used to let businesses know that you are on your way / have arrived. This information may also be used to determine when a job is underway / has been completed.

Feedback: At ZiGGY, we want to make sure that our users have the best experience possible. Businesses and Individuals may rate and review each other at the end of every job.

C. Information We Collect from Third Parties

Infinity Program: If your company, driving school, or organization participates in our Infinity Program, we may receive information about you, such as your email address, from your participating organization.

Background Information on Individuals: ZiGGY works with third party partners to perform driving record and criminal background checks on Individuals, and we receive information from them such as publicly available information about an Individual’s driving record or criminal history.

How We Use the Information We Collect

We use the information we collect from all Users to:

  • Connect Businesses with Individuals providing services;
  • Communicate with you, either directly or through one of our partners, including for marketing and promotional purposes;
  • Personalize the ZiGGY experience for you and your friends and contacts;
  • Send you text messages and push notifications;
  • Facilitate transactions and payments;
Additionally, we use the information we collect from Individuals for the following purposes related to driving on the ZiGGY Platform:
  • Sending emails and text messages to Individuals who have started the Individual application process regarding the status of their application;
  • Determining an Individual’s eligibility to drive for ZiGGY

How We Share the Information We Collect

We may share your information with third parties in the following cases:

  • If a government authority requests information and we think disclosure is required or appropriate in order to comply with laws, regulations, or a legal process;
  • With law enforcement officials, government authorities, or third parties if we think doing so is necessary to protect the rights, property, or safety of the ZiGGY community, ZiGGY, or the public;
  • To comply with a legal requirement or process, including but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures.
  • If you signed up for a promotion with another User’s referral or promotion code, with your referrer to let them know about your redemption of or qualification for the promotion;
  • With our insurance partners to help determine and provide relevant coverage if applicable;
  • With partners to find and prevent fraud on the ZiGGY Platform;
  • To provide information about the use of the ZiGGY Platform to potential business partners in aggregated or de-identified form that can’t reasonably be used to identify you; and
  • Whenever you consent to the sharing.

Other

Children’s Privacy: ZiGGY is not directed to children. At least not those who cannot drive a truck. We don’t register User accounts for those under the age of majority in their jurisdiction.

Changes to Our Privacy Policy: We may make changes to this Privacy Policy from time to time. If we make any material changes, we will let you know through the ZiGGY Platform, by email, or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. As long as you use the ZiGGY Platform, you are agreeing to this Privacy Policy and any updates we make to it.

Contact Information: Feel free to contact us at any time with any questions or comments about this Privacy Policy, your personal information, our use and sharing practices, or your consent choices. Any inquiries about or requests relating to your personal information can be made to: ZiGGY, c/o Privacy Officer: 45 Basaltic Rd. Unit 1B, Concord Ontario L4K 1G5.